Let's face it dear reader, we all have been reduced to shopping at places like Sam's Club and Costco in order to save a buck.

Invisi-Gal has been a member of Sam's Club for awhile, and I never really expect anything other than low prices on large amounts of products that you'll never use unless you have 5 children and a small business.

Sam's has always been nice and clean and there's always someone handing you free food.

Over the years everyone has been saying, "Darling you must go to Costco , it's sooooo much better than Sam's AND the merchandise is higher end".

Higher end at a discount wharehouse?

I finally caved, and went to a Costco....okay, higher end vehicles parked in the lot, I do admit, but that is where the HIGHER END, ends.

Here is a copy of the letter I sent to corporate Costco:

We purchased a Costco executive business membership yesterday at your Cranberry Pa location, and it was a nightmare.

I must start by saying that the woman who waited on us was incredible and deserves a raise or promotion. While she was explaning the different types of membership, a very rude and smart mouthed young man ( I imagine he was her manager) hung over her and actually said in reference to what membership we should take ,"If you don't go big, go home".

He was demeaning to her and us and I was ready to give him a mouthful myself on how rude and inexperienced he was. The woman waiting on us, was the type of employee you want and I pity that she has to work with that insolent jerk.

We headed over to electronics to purchase a flat screen tv and no one waited on us for a long long time, finally some man with a walkie talkie came by and called up whoever is supposed to be in sales and in walked some "kid" sipping a soft drink ...we asked about the tvs and he only said , "Buy a Vizio, you get more bang for your buck". Astounding sales advice.

We said we would like to view the differences between the other tvs (several LCDs were off because of a power outage according to the soft drink sipping saleskid) so he said "Give me 10 minutes, I'll get them up and running).

We waited 15 minutes then went to look for the saleskid who totally disappeared, and found him by a coffee machine doing God knows what.

My husband asked him if he was going to get the TVs running so we could decide what to buy and saleskid said, "yeah"...we walked back to electronics and he never put them back on.

We walked out of your Cranberry Pa.,Costco Wharehouse feeling like idiots for spending $100.00 on a membership.

I have purchased the TV elsewhere, for less money , free shipping and no sales tax.

You lost a sale, a customer, and you now have someone out there telling the story of the massive incompetence of your store. What an unorganized nightmare it was, and by the way, the cafe area was filthy.

So there you have it. So much for high end Costco...ha!

Invisi-Gal is a seasoned and savvy shopper and this experience gave her a big rash... and I won't say where.

It was an excellent reminder on why we should shop at owner operated stores.

Here is the store where I purchased the flat screen tv:

http://www.vanns.com/shop?ne_ppc_id=705&ne_key_id=1784354&v_c=netelixir

Happy shopping....

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